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Our Digital Strategy for Wales outlines how we will continue to use the levers at our disposal to support businesses, homes and the public sector in Wales to receive the connectivity they need.

Before finding out about the support available for getting faster broadband, please read about the technology solutions that might be available to you including how to check if you can already access faster broadband speeds. 

Digital connectivity and telecommunications policy is the responsibility of the UK Government. The UK Government has set an ambitious target of full gigabit coverage by 2030. They are delivering in Wales through their flagship £5 billion Project Gigabit programme. It targets homes and businesses that are not included in broadband suppliers’ plans, reaching parts of the UK that might otherwise miss out on getting the digital connectivity they need.

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Some local authorities have broadband engagement officers who can help you with your questions. There are also local authorities that have their own broadband roll-out plans. We developed a Local Broadband Fund aimed at local authorities and social enterprises to help them deliver these plans.

Contact your local authority to talk to a broadband engagement officer or check if you are included in local broadband plans.

If your property is near other homes and businesses that need faster broadband speeds, you could come together and find a community solution. “Near” may be relative in a rural community but joining up with others might still be the best option to get faster speeds. In the first instance we recommend you talk to your neighbours to find out demand, generate interest and see who else in your community can help.

You should look at the different technology options for getting faster broadband to find out the best option for your community. You can also gain inspiration from real life community broadband solutions.

Support may be available from the UK Government to connect rural communities to gigabit capable broadband.

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If you are not part of a community needing faster broadband, there are options available for individual properties. You should look at the different technology options for getting faster broadband to find out the best option for you.

If you can’t get a download speed of 10Mpbs your property may be eligible for the UK Government’s Universal Service Obligation (USO) for broadband. The USO is designed to give households and businesses the legal right to request a decent affordable broadband connection. Ofcom are responsible for implementing the USO with delivery by BT.

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Further information about the USO, including an eligibility checker, can also be found on the or by calling 0800 783 0223.

Our Access Broadband Cymru scheme also supports solutions for homes and businesses by providing grants to fund the installation costs of new broadband connections.