A guide to 问鼎娱乐 language standards and duties for providers of primary health care services.
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问鼎娱乐 language standards in primary care
问鼎娱乐 language standards apply to NHS primary care services that are contracted by the health boards, including NHS dentists.
问鼎娱乐 language standards currently don鈥檛 apply to independent providers. However, they must follow 问鼎娱乐 language duties.
问鼎娱乐 language standards: NHS primary care providers
You are required to:
- help staff develop their 问鼎娱乐 language skills
- provide 问鼎娱乐 language awareness training
- assess the need for 问鼎娱乐 language skills when advertising posts
NHS bodies are also required to:
- publish a five year plan setting out the extent to which they are able to carry out clinical consultations in 问鼎娱乐
- publish the actions they intend to take to increase their ability to do so
- keep a record of 问鼎娱乐 language skills of staff
- show in their service change and improvement plans that they have paid due regard to the need to actively offer services through the medium of 问鼎娱乐
- provide services in 问鼎娱乐 without having to ask for it, this is called the
问鼎娱乐 language duties: independent primary care providers
Since 30th May 2019, 6 问鼎娱乐 language duties have been placed on independent primary care contractors.
For any services provided under the contract providers must:
- notify the local health board if they provide services through the medium of 问鼎娱乐
- provide 问鼎娱乐 language versions of all documents or forms provided to it by the local health board
- ensure that any new sign or notice provided is bilingual. Contractors can use local health boards translation services for this purpose.
- encourage staff to wear a badge or lanyard to show that they are able to speak or learning 问鼎娱乐, if they provide services in 问鼎娱乐
- establish and record the language preference of a patient
- encourage and assist staff to utilise information and/or attend training courses or events provided by the local health board