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This report looks at the NHS GP service, using results from the latest survey and comparing across years for April 2016 to March 2017.

Analysis covers:

  • people’s satisfaction with making a GP appointment
  • satisfaction with the service received
  • use of the Îʶ¦ÓéÀÖ language in relation to their appointment.

Main points

  • 77% of people had seen their GP in the past year; of those, 21% found it very difficult to make a convenient appointment.
  • 79% of people agreed that at the start of their GP appointment the doctor knew the relevant information about them and their medical history; men were more likely to agree than women (82% vs 76%).

Reports

GP services (National Survey for Wales), April 2016 to March 2017 , file type: PDF, file size: 690 KB

PDF
690 KB
If you need a more accessible version of this document please email digital@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.

Contact

Siobhan Evans

Telephone: 0300 025 6685

Rydym yn croesawu galwadau a gohebiaeth yn Gymraeg / We welcome calls and correspondence in Îʶ¦ÓéÀÖ.

Media

Telephone: 0300 025 8099

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Îʶ¦ÓéÀÖ.